Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice pertains to all information collected or submitted on the CustomSockShop.com website. Certain pages enable you to place orders, make requests, or sign up to receive materials.
Additionally, some pages may require you to provide information about other individuals. For instance, if you are ordering a gift to be shipped directly to the recipient, their address will need to be provided.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us at support@customsockshop.com. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
SMS Marketing & Communications
By providing your phone number and opting into SMS marketing, you consent to receive recurring automated text messages from Custom Sock Shop, including promotional offers, order updates, and other relevant communications. Message frequency may vary.
Your Consent & Opting In
- By subscribing to our SMS program, you agree to receive text messages at the phone number provided.
- Consent to receive text messages is not required as a condition of purchase.
- Message and data rates may apply, depending on your mobile provider.
Opting Out & Managing Preferences
- You can opt out of SMS messages at any time by replying “STOP” to any message.
- After opting out, you will no longer receive promotional text messages, but you may still receive necessary transactional messages related to an order.
Data Collection & Privacy
- We do not sell or share your phone number with third parties for marketing purposes.
- Your information is securely stored and only used in accordance with this Privacy Policy.
By opting into our SMS marketing, you acknowledge and agree to the terms outlined above.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (888) 571-3386 or send us an email at sales@customsockshop.com.
