Frequently Asked Questions

Questions are cool but answers are cooler. Good thing we have some for you below.

Types of Custom Socks You Can Order

What type of socks can I choose for my custom sock order?

Custom Sock Shop offers high-quality, custom socks in various printed designs with numerous sock options for every occasion! We offer custom printed athletic socks, promotional socks, and dress socks for your corporate appreciation event, alumni gifts, college orientation swag, sports teams, or even as a unique Christmas or Birthday gift (or holiday stocking stuffers!) for your friends and family!

Our athletic socks are made with 80% acrylic and a 20% blend of nylon and elastic. They are knitted specifically to have ribbing, arch support, and be tighter around the leg. The only athletic sock we offer that doesn’t follow that build is our Knee-High Performance Socks. These are made with 100% nylon to offer more compression than traditional athletic socks.

Our standard promotional socks are also made using the same material as athletic socks. The difference is that these are built using flat-knit construction, so the sock is the same thickness all the way around (no ribbing, arch support, etc.). They will be thinner than an athletic sock but thicker than a dress sock. These are best for simple giveaways, high school or college clubs, casual wear, and budget purchases.

Our dress socks are made with 80% cotton, 18% nylon, and 2% spandex. The high-quality material used allows this to be a one-size-fits-most sock. Our dress socks are also made using a higher gauge needle machine which allows for more complex logos and a tighter knit. These are best for corporate sponsors, high-end giveaways, and intricate designs.

Lastly, our DTG (or direct to garment print) socks are made with almost entirely cotton and use a heat transfer printing process to allow for intricate designs, photos, and logos. We print your design directly onto a blank cotton sock and ensure it looks good even when stretching the fabric. Unlike our knitted socks, these will tend to fade and shrink after continuous use and washing.

What type of artwork can be printed on socks?

We offer custom printed face socks, pet socks, holiday socks, logo socks, and more! The process is simple: simply upload your image, choose the type of sock and quantity you’d prefer, and place your order.

What kind of logos can I put on my sock?

Email us a .jpg or .pdf file of the logo you desire for review by our sock specialists. Please provide the style and size of sock on which you would like your logo. NOTE – The sock knitting process uses larger needles than embroidery that results in a pixelated stitch pattern. This process makes for durable custom socks but comes with its limitations. Designs are knit into the sock itself not applied on, so simple logos and text work best. Please view our logo library for examples and ideas. If you have a more intricate photo or logo you’d like on your sock, we may advise that you order printed socks. We print your design directly onto a blank cotton sock and ensure it looks good even when stretching the fabric. Good for face socks, pet socks, & photo socks.

What are my size options for the text on customized socks?

We currently have 4 font size options:
  • 3⁄4″ x 1⁄2″
  • 1″ x 3⁄4″
  • 1 1⁄4″ x 1″
  • 1 3⁄4″ x 1 1⁄2″

What sock colors are offered?

PMS Number
Neon Pink
Hot Pink
Vegas Gold
Bright Yellow
Neon Green
Dark Green

Is there a limit to the number of colors I can choose for my custom socks?

Our custom socks can print up to 4 colors on one pair of socks for the best quality. If you have a special request, please contact our sales team at

Do you have any sock templates I can use for designing?

Yes, we do. Below are six Illustrator files of basic sock template for you to use. We have also included an artwork proof template for you to use as well.

Full Crew Elite Sock Template

Crew Sock Front & Back Template I

Crew Sock Template II

Full Anklet Sock Template

Knee High Sock Template

Multiple Sock Template

Why order custom socks?

Our socks are perfect for team events, corporate gatherings, birthday gifts, fundraisers and more! If you’re looking for the perfect unique gift, consider the gift of custom socks with your loved one’s image on them! Our socks also make great alumni gifts, college swag, giveaway items, and the list goes on.

Do the socks shrink or fade after being washed?

Custom Sock Shop prides itself on creating quality socks that are durable. While knitted socks will shrink slightly, our acrylic blend ensures that no logos or colors will fade, and your socks will stand the test of time (and laundry). For our printed socks, they will tend to fade and shrink more quickly after being washed.

Custom Sock Shop Order Process

How do I order custom socks?

Our ordering process is fast and easy. Simply select the type of sock you’re looking for, upload your image, (ie: a logo, print, face image, pet photo, etc.) and select the quantity you’re looking for. Next include your shipping address and billing info, and we’ll send you a proof of your order (please note we do not send proofs of DTG printed face, pet or logo socks unless one is requested). Once you’ve approved your proof, we’ll print your socks and send them directly to you!

Is there a minimum amount I must order?

Our printed socks have no minimum order amount! Order a single pair or order them by the dozen. For orders of custom knitted socks, the minimum order is 15 pairs of the same color(s) and same size. However, you do not have to order in increments of 15 pairs, i.e. you can order 21 pairs if needed.

Can I have a free mockup of my sock?

While we charge a $10.00 fee for a physical sample of a similar sock style to be sent to you, we are more than happy to create a free digital mockup of your sock for free. Simply contact us with your design and our team will get to work on your free prototype.

Can I have a sample before I place my order?

If you are looking for a sample of our custom socks, we can provide you with one in most scenarios. Please add any logo, striping, size, and coloring requests with your sample order so we can do our best to find a previously designed sock that best fits your specifications. Samples are provided from overruns of previous orders that were created. Please note the sock you will receive will not be your design – only a sock that is similar. A $10.00 fee and shipping costs will be incurred.

How can I get help if I have any questions about my design?

Call one of our sock specialists at 888-557-9185 Monday-Friday, 9am-6pm EST or email us at and we will respond within the same day.

How do I know what size to order?

Shoe Size
Sock Size
13 to 15
10 to 13
4 to 9
9 to 12
3 to 8
4 to 9
10 to 3

Shipping Your Custom Sock Shop Order

How quickly will I receive my Custom Sock Shop order?

We offer fast shipping for your custom sock orders. Our standard shipment is within is 7-10 BUSINESS DAYS (weekends and holidays excluded) after art approval, plus transit time. (Please also refer to the FedEx shipping map for days in transit.)

Most orders are shipped UPS or FedEx, however, we reserve the right to use other delivery services.

For international custom sock orders, please call for shipping estimates.

Note: your socks order is not processed until all artwork is submitted and approved. One of our specialists will contact you for further verification before confirming and placing your order into production.

Can I do a rush order for my custom socks?

Yes! Rush orders are available for shipment within 5 business days after art approval along with a one-time $100.00 rush fee. To move forward with rush delivery, simply check the ‘Rush Delivery’ option upon checkout. It is important to note that rush orders are unavailable during certain seasons due to demand. Please contact for additional questions.

How do I track my sock order?

Once you’ve approved your artwork we will print your custom socks and ship the order to the address you’ve provided. We will include a tracking number via email for you to track your order.

Commonly Asked Billing Questions

What methods of payment can I use to pay for my custom sock order?

We accept major credit cards such as Visa, Mastercard, Discover, American Express as well as PayPal. Get your custom holiday socks, print socks, or logo socks with our easy-to-use secure checkout process.

What is Custom Sock Shop’s return policy?

If you are not satisfied with your order, please call a sock specialist at 888-557-9185. Each case is different; however, we do not accept returns on socks that have been customized after artwork approval and order confirmation. All orders returned will be charged a 20% restocking fee, unless the error was done by us. Please ship returns with a valid RA number written on the box to 12423 Brougham, Sterling Heights MI 48312.